Refund & Returns Policy

Effective Date: August 18, 2025

At StudERP, we are committed to providing high-quality Student ERP software and services. This Refund & Returns Policy outlines the terms and conditions regarding refunds, cancellations, and returns of our software subscriptions or services.

1. Refund Eligibility

• Refunds are considered only for subscription payments or software licenses purchased directly from StudERP.
• Refund requests must be submitted within 24 hours of purchase.
• Refunds are not applicable for services that have been fully delivered or for accounts where the software has been actively used.

2. Non-Refundable Services

• Customization services, training sessions, or consultation services may not be refundable unless specifically stated in the purchase agreement.
• Any third-party integrations, add-ons, or plugins purchased separately are also non-refundable.

3. Refund Process

• To request a refund, contact us via our Contact page in the top menu.
• Submit your purchase details, reason for the refund, and account information.
• Once your request is verified, approved refunds will be processed within [insert number] business days using the same payment method.

4. Cancellations

• You can cancel your subscription at any time.
• Cancellation requests must be submitted via the Contact page or through your account dashboard.
• Cancellation will stop future billing, but previously paid subscription fees may be non-refundable.

5. Changes to Refund Policy

• StudERP reserves the right to update or modify this Refund & Returns Policy at any time.
• All updates will be posted on this page with a revised effective date.

6. Contact Us

For questions or refund requests, please reach out through our Contact page in the top menu.